Catalytic Agency Catalytic Agency

Privacy Policy


Catalytic Agency, LLC (“Catalytic”) respects the privacy of visitors to our Site and those who wish to access specific content or services (referred to individually as “User” and collectively as “Users”).

This Privacy Policy describes what information we may collect from you or on your behalf, how we use that information, and what we do to protect it. By using the Site you expressly consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

This Privacy Policy is incorporated into and is subject to the Catalytic Terms of Use. Your use of the Site and any personal information you provide on the Site is subject to the Terms of this Privacy Policy and the Catalytic Terms of Use.


Personally Identifiable Information: You may provide to Catalytic what is generally called “Personally Identifiable Information” (sometimes “PII”) (such as your name, email address, postal mailing address, home/mobile telephone number, fax number, billing information, personally identifiable Health Information (see below), and the names and email addresses of other individuals to whom you forward content from the Site) when using the Site. For example, if you use the Site to contact Catalytic, we will ask for your email address so that we can respond to you.

Health Information: You may provide to Catalytic what is generally called “Health Information” (including, but not limited to, any and all spoken or written information about your health, treatment, medications, insurance benefits, and other data collected and maintained by Catalytic as part of your communication). By contacting Catalytic via the Site, you authorize Catalytic to receive, use, disclose, transmit, and maintain Health Information on your behalf in connection with any ongoing support and services provided to you by Catalytic.

Automatically Collected Information: When you visit the Site, we may automatically record certain information from your web browser by using different types of technology, including “clear gifs” or “web beacons.” This “Automatically Collected Information” may include your internet protocol address (“IP Address”), web browser type, the web pages or sites that you visit just before or just after the Site, the pages you view on the Site, and the dates and times that you visit the Site.

Registration: Some of the services provided on this Site may require registration. When registering with Catalytic, you may need to complete certain data fields as well as provide a username and password. This registration discloses your identity. Please note that in the event you decide to withhold certain requested personal data, it may not be possible for you to access certain parts of the Site or access certain services.

Cookies: Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie"). Session cookies are temporary cookies that are used during the course of your visit to the Site, and they expire when you close the web browser. Persistent cookies are used to remember your preferences within our Site and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Site. Cookies may be set by the Site ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the Site ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites. Analytical cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Site. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Site. If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies.


Subject to applicable data protection laws, we may use your personal information for the following purposes: (i) to provide you with the services and information offered through the Site; (ii) to contact you and respond to your requests and inquiries; (iii) for business administration, including statistical analysis; (iv) to personalize your visit to the Site and to assist you while you use the Site; (v) to improve the Site by helping us understand who uses the Site; (vi) to contact you to tell you about products and services offered by us which we believe may interest you; and (vii) for fraud prevention and detection and to comply with applicable laws, regulations or codes of practice.


We may use selected third parties to provide us with services, including companies that provide us with technical support and assistance in respect of the Site, who may have access to your personal information while performing services on our behalf. Our affiliates may also have access to your personal information including through or in connection with this Site for the purposes set out in this Privacy Policy.

Similarly, we may share your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property, or the rights, property or safety of others, including to advisers, law enforcement, judicial and regulatory authorities. We may also transfer your personal information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or shares (including in connection with any bankruptcy or similar proceedings.)

The servers used in the operation of the Site automatically identify a computer by its IP address. If we, in good faith, determine that you have or are attempting to misuse or harm the Site, we may investigate and cooperate with appropriate law enforcement to protect our rights or property.


Catalytic is committed to protecting the privacy of children. We do not intend to collect personally identifiable information from children under 18 years old. If a child has provided us with personally identifiable information, the parent or guardian of that child may contact us at

Notice to California Residents

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Statement of Catalytic Agency, LLC and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Personal information we collect

CCPA categories of personal information (Definitions are available here)

Sources of personal information

Purposes for which we may collect and use personal information

This notice does not apply to the information we collect in connection with clinical trials, or to any health or medical information we collect that is otherwise governed by California’s Confidentiality of Medical Information Act or the Health Insurance Portability and Accountability Act of 1996. This notice also does not apply to information related to our business contacts (including healthcare providers).

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We do not sell personal information.

California Residents’ Privacy Rights

The information provided in this section applies only to California residents.

The California Consumer Privacy Act of 2018 (“CCPA”) grants California residents the following rights.

You can request information about how we have collected, used and shared and used your Personal Information during the past 12 months.

You are entitled to exercise the rights described above free from discrimination. Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you.

How to submit a request

Last Updated: March 8, 2022